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Quick Ask & Answer

What is web hosting?

Web Hosting is the ability for you to use our hardware and infrastructure to host or manage your websites. We manage a vast data centre and Server farm that we slice up and allow you to use. Your customers get world class performance and availability and you pay a fraction of the costs of purchasing & managing servers in-house.

What is shared hosting?

Web hosting is sometimes known as shared hosting, this is because we share or slice the capability of the platform and allow you to put your website on a small fraction of it. Then we manage and support the platform as a whole to make sure your site is always available for your customers.

How can I produce a website?

There are many ways to design and create a website, Fasthosts gives you a couple of options. All the most popular Content Management Systems and Tools to allow sophisticated editing and publication are available under our simple OneClick download section. If you're new at this, you can try the Fasthosts Website Builder designed for beginners to drag-and-drop content into a predefined template and get their website published in minutes.

What is WordPress?

WordPress is a well-known Content Management System for website construction, usually used under the Linux operating system, it allows users to design core visuals and manipulate content to produce a premium style site. Some other common Apps are Drupal, Moodle, Joomla and Coranto.

What is the difference between hosting and dedicated servers?

With a Hosting account we slice the server and storage capability and give your website a small proportion of it. With the Fasthosts Dedicated Server portfolio, you get what it says on the tin… you get a whole server all to yourself.

What is the difference between Linux and Windows?

There isn’t a great deal of difference, but you may make your choice depending upon your preferred development tools. If you normally use WordPress or other Web Apps, or you expect to need Advanced Scripting with Ruby or Python, you should probably choose Linux. If you are more expert with ASP & ASP.NET you should probably choose Windows. We default to Windows for a start but you can change your mind and the Storage systems used in Cluster are heterogeneous and can work with both.

What after sales support can I expect?

We have a dedicated team of support experts that can help with all aspects of hosting, designing and running a website. We also now have a specialised Cluster Support team specifically to assist you with choosing and supporting your hosting needs.

What do I need omn my computer?

All you need is an internet connection and a credit card, we take care of the rest, it’s as simple as that! You may need help with designing and building your site, if so we can help you with our simple to use Website Builder.


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